From the first ad to the last invoice, every conversation on the record.
Big Funnel joins your CRM or ERP to the places your customers talk, so every reply lands on the right record and every deal traces back to its first message. Live today on WhatsApp. Works with the CRM you already run, or we set up an end-to-end CRM & ERP for you.
Official Meta Tech Provider for WhatsApp Business
| Lead | Last message | Source | Owner | Heat | Score |
|---|---|---|---|---|---|
| PRPriya Raghunathan +91 98XXX XXX21 | Asked the price for a 2BHK · 10 min | Arjun Mehta | Hot | 92 | |
| VCVictor Chen +91 97XXX XXX08 | Site visit tomorrow 11:00 · 1 hr | Arjun Mehta | Hot | 88 | |
| MKMaria Klein +91 96XXX XXX44 | Asked for the brochure · 2 hrs | Meta ad | Sofia Kim | Hot | 81 |
| DSDaniel Silva +91 99XXX XXX17 | Opened the brochure twice · yesterday | Sofia Kim | Warm | 64 | |
| RVRahul Verma +91 98XXX XXX63 | No reply for 5 days | Walk-in | Arjun Mehta | Cold | 31 |
| LILaura Ibarra +91 95XXX XXX90 | Not interested · 3 weeks | Sofia Kim | Dead | 8 |
- Enquiry on WhatsApp: "What's the price for a 2BHK?"12 Oct 10:42
- Brochure and price list sent by Arjun12 Oct 10:43
- Lead created · Hot · owner Arjun Mehta12 Oct 10:43
- Site visit booked for Saturday12 Oct 10:45
- Site visit done · stage moved to Order18 Oct 12:10
- Deal value $2,000 recorded18 Oct 12:12
One line from the record to the revenue.
Your CRM or ERP holds the truth. Your customers talk wherever they talk; today that is WhatsApp. Big Funnel carries context out to the conversation and writes the conversation back to the record, so leads, deals and revenue are counted where they belong.
Three things we do today.
Every enquiry on your business number becomes a lead with a heat score, an owner and a next step. Your team works one shared inbox and the month adds itself up.
- Leads scored hot, warm, cold, dead
- Shared inbox, owners, stages, booking values
- Campaigns, sprints and the month on one page
CRM & ERP Connect yours or fully managed
Already run a CRM? We connect it, so every conversation lands on the record you already keep. Need the whole thing, from leads to invoices? We set up an end-to-end system around how your business works, and stay to run it with you.
- Connects to the CRM or ERP you already use
- Or an end-to-end CRM & ERP, set up for you
- Every conversation on the record it belongs to
Integrations & automation Built for you
Tell us what your team repeats every day. We build the integration or the automation around how you actually work, and we maintain it.
- Payments, sheets, ads and ERP connections
- Nudges, follow-ups and hand-offs that run on their own
- Built with you, maintained by us
The four numbers every owner wants to know.
How many people asked. How fast your team replied. How many became customers. How much they paid. Four numbers every owner already tracks in their head, on one page, from your own data.
Set up around how your business sells.
If customers reach you by message, call or form and someone has to follow up, this is for you. The stages, the values and the words are yours. A few examples:
Every enquiry followed to the quote, the order and the payment.
Whatever you sell, the shape is the same: someone asks, someone answers, a value is agreed, money moves. Big Funnel keeps that whole line on one record.
| Lead | Stage | Value | Heat |
|---|---|---|---|
| Priya R. | Quote | $2,000 | Hot |
| Victor C. | Order | $3,500 | Hot |
| Daniel S. | Enquiry | – | Warm |
| Rahul V. | Enquiry | – | Cold |
How your customers' numbers are handled.
Your data is hosted in a region close to where your customers are, and handled under the data protection law that applies to them.
Customer numbers are stored encrypted. Agents see masked numbers; owners decide who sees the full one.
You connect your WhatsApp Business number through Meta's own sign-in. Disconnect, and future access stops at once.
Owners, managers and agents see what their role allows. Every change to a lead is recorded.
Ask, and we export your data in a standard format or delete it. It is yours.
Retention and erasure are part of how records are stored, so a customer's request can be honoured.
You talk to us. We set it up for you.
There is no sign-up form. You message us, we understand how you sell, and you get a workspace of your own with your team already in it.
Which numbers, which ads, which spreadsheet. We show you the line from your first message to your last booking.
We connect your WhatsApp Business number, bring in the leads sitting in phones, and onboard your team.
What owners ask first.
Do we have to replace our CRM or ERP?
Who owns our data?
What about AI?
How do we start?
Show us where your customers come from and where your revenue gets booked.
We'll show you the line between them, on your own numbers, in the first conversation.